Refund Policy

At InboxPro Limited, we strive to provide high-quality email management and customer support services. If you are not satisfied with our services, our refund policy outlines the conditions under which refunds may be granted.


1. Eligibility for Refunds

Refunds may be considered under the following conditions:

  • The service purchased is not delivered as described.

  • There is a technical issue that prevents you from using the service, and we are unable to resolve it.

  • You have been charged incorrectly due to a billing error.

  • A cancellation request is made within the eligible refund period.

2. Non-Refundable Services

Certain services are non-refundable, including but not limited to:

  • One-time service fees for consultations or custom solutions.

  • Subscription fees after the trial period.

  • Services that have already been rendered.

  • Fees for third-party integrations or software licenses.

3. Refund Request Process

To request a refund, please follow these steps:

  1. Contact our support team at contact@inboxserc.com with your order details.

  2. Provide a clear explanation of the issue and why you are requesting a refund.

  3. Our team will review your request within 7 business days.

  4. If approved, the refund will be processed within 10 business days to the original payment method.

4. Partial Refunds

In some cases, a partial refund may be issued, such as:

  • When only a portion of the service has been used.

  • If an issue arises after partial completion of the service.

5. Cancellation Policy

  • Monthly Subscriptions: You may cancel your subscription at any time. However, no refunds will be issued for the remaining period of the billing cycle.

  • Annual Subscriptions: If canceled within the first 14 days, you may be eligible for a prorated refund.

6. Chargebacks & Disputes

If you initiate a chargeback without first contacting us, we reserve the right to dispute the claim. To avoid complications, please reach out to our support team before filing a dispute.

7. Changes to This Refund Policy

We may update this policy from time to time. Any changes will be posted on this page with the updated date.

8. Contact Us

If you have any questions regarding our refund policy, please contact us:

InboxPro Limited specializes in advanced email management and customer support solutions, ensuring seamless communication, enhanced security, and increased productivity for businesses of all sizes. We simplify inbox organization efficiently.

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